Shipping Policy

Order Confirmation

After placing your order, you will receive an order confirmation email containing your order details and shipping information.

Please carefully check your delivery information, including your name, address, postcode, and contact details. If you notice any incorrect information, please contact us as soon as possible at info@camppicnic.com.

If you do not receive your order confirmation email within 24 hours, please check your spam or junk folder before contacting us.

Shipping

Shipping Area

We currently ship to addresses within the United Kingdom.

Order Processing Time

All orders are processed within 3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Please note that processing times may be slightly longer during busy periods, holidays, or promotional events.

Shipping Methods & Costs

Order Value	Shipping Cost	Estimated Delivery Time
Orders over £50	Free Shipping	Approximately 7 business days
Orders under £50	Standard Shipping - £5.99	Approximately 7 business days

Delivery times are estimates and may vary slightly depending on your location and unforeseen circumstances.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number provided to check your parcel’s delivery status through the courier’s tracking system.

If you have any questions about your shipment or experience any issues tracking your order, please contact us at:

Email: info@camppicnic.com

We will be happy to assist you.

Delivery Information

We take every reasonable precaution to ensure your order arrives safely and on time.

If your package arrives damaged, please contact us within 3 business days of receiving your order and provide photos of the damaged item and packaging. This will help us investigate the issue and provide the appropriate solution.

Please ensure that your shipping address is correct at checkout. If a package cannot be delivered due to an incorrect or incomplete address provided by the customer, any additional shipping costs may be the responsibility of the customer.

Shipping Delays

While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including severe weather, courier delays, customs procedures, or other unexpected events.

We will always do our best to support you and resolve any delivery issues as quickly as possible.

Change of Shipping Address

If you need to update your shipping address, please contact us at info@camppicnic.com as soon as possible.

Once an order has been shipped, we are unable to change the delivery address.

Thank you for choosing CampPicnic. We appreciate your trust and are committed to providing quality outdoor essentials for your camping and picnic adventures.